FAQ

When will I receive my order?

Please visit the shipping policy page.

What is your refund policy?

Returns or exchanges are not supported if you ordered a wrong size, color, or simply don’t like the product. However, a replacement can be offered for manufacturing error. Please do let me know if there is a problem with your product!

How can I reach you?

Use this contact form on dkwan.com.

What is DFFECTIVE?

DFFECTIVE is Daniel Kwan's merch shop. Visit Daniel's YouTube channel.